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SunLine Transit Agency prepares new service maps for public review

The transit agency is deciding between faster service along the busiest routes or more bus stops in new service areas, but slower service.

For weeks, SunLine has been soliciting opinions from transit riders and non-riders about how to make their system better. (Photo: SunLine)

SunLine Transit Agency is entering the second phase of its Rides Reimagined project, a comprehensive effort to overhaul the regional transit network following the collection of approximately 1,800 validated community surveys. The project aims to modernize service patterns in the Coachella Valley based on current ridership data and evolving resident needs.

The first phase of public engagement officially closed on March 11 with the agency receiving responses from all nine cities and unincorporated areas within the valley. Agency staff and consultants are now synthesizing this information to prepare for the next step in the redesign process.

Currently in Phase 2, the agency is developing two distinct service scenarios that represent different philosophies of public transit. The first, a ridership concept, focuses on maximizing the number of passengers only on fixed routes and para-transit services. This could mean less coverage but more frequent buses along the busiest routes.

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The second, a coverage concept, is designed to reach as many areas of the valley as possible by integrating fixed routes, para-transit, and the SunRide microtransit service. This concept would call for far more bus stops across a wider area, reaching more people but making service less frequent.

Findings from the initial survey and performance data will be used to develop these maps and both concepts will be constrained by current funding, staffing levels, and available capital resources.

Phase 3 is expected to launch in early May 2026, when the public will be invited to weigh in on these two competing maps both online and through in-person events and public meetings.

Following the feedback in Phase 3, the agency will move into Phase 4 later this year to finalize a recommendation for the new transit network. This final stage will determine the long-term roadmap for how buses and on-demand vehicles serve the region.

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Author

Kendall is managing editor and co-founder of The Indio Post. She was born and raised in Indio, where she still lives, and brings deep local knowledge and context to every story. Prior to her work in local community news, she spent three years as a producer and investigative reporter at NBC Palm Springs. In 2024, she was honored as one of the rising stars of local news by the Coachella Valley Journalism Foundation.